No one stops to think about how many unresolved “customer service” issues go to collections.  We see as many as 1/2 of the accounts in certain portfolios being sent to collection due to poor communication.   If you excel in customer…

https://www.businessinsider.com/millennials-debt-cities-2018-9?r=UK&IR=T

"Things may come to those who wait, but only the things left by those who hustle."

http://www.accountsrecovery.net/2018/09/11/more-consumers-expect-to-miss-debt-payments-survey/

http://www.marketplace.org/2018/09/14/world/record-global-debt-what-it-means-next-crisis